ΠΕΡΙΓΡΑΦΗ ΘΕΣΗΣ ΕΡΓΑΣΙΑΣ

Job Title: CALL CENTER AGENT 2017-2018

Ref. Code: C.C.A 2017-2018

Job description :

Aegean Airlines is currently seeking:

Call Center Agents

 

This position brings along some of the following responsibilities:

  • Answer incoming calls
  • Book seats
  • Issue e-tickets
  • Provide information on flights, fares, as well as new services
  • Perform tickets/bookings changes or cancellations

Job Requirements:

Candidates should have the following personal requirements:

  • Team oriented
  • Sales skills
  • Committed
  • Ability to work under pressure
  • Ability to work on rotation shifts
  • Decisive, organized, proactive approach

 

Candidates should have the following educational requirements and work experience:

  • Bachelor degree will be an asset
  • Greek and English fluent written and spoken are mandatory
  • Excellent knowledge of at least one of the following languages : German, French, Italian, Russian, Spanish, Catalonian
  • Good knowledge of Microsoft Office
  • Military obligation must be completed

 

The Call Center department operates at Head Quarter in Kifissia, daily, 24 hours a day.

Applications should be submitted by Sunday, 31.03.2018.