Description
Are you fluent in Portuguese and you have an excellent command of Spanish? Are you ready for a new experience in Athens?
We are seeking a customer care adviser to join a globally recognized brand in the technology sector.
As a customer care advisor your responsibilities will be; answering customer queries via phone, email or chat, building customer trust through empathetic personalized conversations, striving for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner, while actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.
Requirements
Minimum Qualifications
– Spanish C1
– Portuguese C2
– B1 level in English
Preferred Qualifications
– Ability to multitask, prioritize and manage time effectively
– Strong phone contact handling skills & active listening
Benefits
Competitive salary (gross salary 1000 – 1200€)
14 salaries per year
Monthly bonuses
Medical insurance
Training course
First-class ongoing training and development
Career development opportunities
Work from Home
Work in a vibrant and energetic office with a real team focus (after Covid)
Free Greek language lessons
Multicultural and modern working environment
Onsite canteen and casual dress code
Employee relations team to assist you with integrating to the Greek lifestyle & culture