Place of work: Bratislava, Slovakia or Brno , Czech republic
Working hours: Shift system within 24/7
Contract type: 1 Year Full Time , with possibility to extend
We have a passion for technology which is all about making it simpler for people to live, work and play. Our service should be the same. This is where you come in.
We’re launching new customer care teams to support our innovative digital TV, internet and voice services..
Our Customer Care Agents work to answer questions and resolve customer issues, supporting a wide variety of products and services.
A basic understanding of communication media and technology is certainly an advantage but a willingness to learn is more important as training will be provided.
However, you must be an advanced English speaker, thrive in a team environment and gain real satisfaction from helping other people.
RESPONSIBILITIES:
• Answer in-bound support related phone calls as the first line of contact for the company.
• Provide basic technical support through customer interaction.
• Maintain customer relationship management systems (recording notes, tracking of requests).
Expected start date:
Successful candidates will be expected to start between July/August/September
Requirements for the employee
Educational Specialization
Telecommunications
Language skills
English – advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
To apply for this role you must have:
• Advanced English skills (written and verbal) – B2/C1 level
• Flexibility and willingness to work on shifts 24/7
• Strong interpersonal and communication skills
• An appreciation and knowledge of communication technology (e.g. media, internet, telephony)
• Some customer service experience are advantageous
• Good organization and attention to detail skills
• A logical mind-set and a passion for problem solving
• Experience of team working
• Ability to work in multi-cultural global environment
Interested?
Please send CV in English to : onboardingBB@gmail.com
Πηγή: ageliesergasias.gr
Δείτε εδώ και άλλες αγγελίες με επιλογές από Χρυσή Ευκαιρία, aggeliopolis, Skywalker, kariera κ.α.