Ηellenic Duty Free Shops SA is the first Travel Retailer in Greece, starting out in 1979 with two sales outlets; it now operates an extensive network of 114 shops at 44 points throughout Greece (22 airports, 11 border stations, 14 ports).
Since 2013, the company owned by Dufry AG, leader in the travel retail industry, based in Switzerland. Dufry is a global travel retailer with operations in 63 countries. The group operates around 2200 shops located at airports, cruise liners, seaports, and other touristic locations.
Since 2013, the company owned by Dufry AG, leader in the travel retail industry, based in Switzerland. Dufry is a global travel retailer with operations in 63 countries. The group operates around 2200 shops located at airports, cruise liners, seaports, and other touristic locations.
Hellenic Duty Free Shops (member of Dufry AG) is currently seeking for dynamic professionals to cover the following position:
Deputy Shop Manager
Purpose
Responsible for the shop’s operation in an orderly fashion, both on commercial and administration level, by focusing on maximizing Sales and Profitability and ensuring the highest level of customer service possible.
Key Accountabilities
- Ensures that the shop complies, in all areas of operational activity, with company guidelines, rules and legal requirements
- Holds responsibility for the shop’s P&L
- Formulates the annual Budget
- Holds responsibility for dealing and collaborating with Public Sector Services and Organizations, in order to ensure the daily operation of the shop
- Ensures merchandising standards according to company guidelines
- Enhances customer service quality by following the training procedure standards
- Holds responsibility for the creation of a pleasant working environment, producing team spirit and meritocracy
- Executes performance evaluations and goal setting
ΑπαιτήσειςSpecific Requirements
- Bachelor’s degree, preferably in a business related subject or other social science
- Strong Leadership skills
- Demonstrated ability to build effective teams and motivate employees
- Good problem solving skills
- Fluency both in Greek and English; additional languages would be an asset
- Computer literacy and excellent knowledge of MS Office
- Work schedule flexibility
- Knowledge of the travel retail industry would be an asset
Experience Required
- Proven track record of at least 5 years retail experience of which 3 years at a managerial / supervisory role